Norton Antivirus Troubleshooting
When you try to install the Norton antivirus software in your PC, you will come across many Issues that can be solved by yourselves at home. To recover from those basic antivirus downloading issues, follow the steps below.
- Restart the PC:
Whenever you face the problem with your Norton antivirus software, first thing you have to do is restart your PC. Restarting your PC will be the best solution for minor installation issues. So, please try restarting and then go ahead with the following troubleshooting.
- Reinstall the Norton antivirus application:
When you are unable to open the Norton antivirus software or misbehaving of Norton antivirus software, uninstall the Norton antivirus application. Then reinstall the Norton antivirus software application for your PC. During installation, you have to enter your correct user Id and password. Also, you will have to enter the 25 digit product key for your Norton antivirus that was given to you during the time of shopping. After reinstallation, your problem would have been cleared. If not, follow the steps that follows.
- Check for the product activation period:
Make sure that your Norton antivirus account is active. If the period of your Norton antivirus is over, check and buy or extend the activation for your Norton antivirus software. If you want to be tension free about your Norton antivirus activation, you can simply give your account details and click on activate automatically option while installing for the first time itself. The product deactivation may be one of the reasons that you are not able to use it.
- Number of devices to be connected:
During the time of purchase, make sure of the number of devices that can be connected with this Norton antivirus software. Because many of the Norton antivirus software issues are because the customers want to connect for more number of devices, but have no accessibility. In such cases, you please recheck with the number of devices that can be connected using the same Norton antivirus software.
- Scanning issues with Norton Antivirus software:
When you face the scanning issues, restart the computer. Next, uninstall the Norton antivirus software and reinstall it. While reinstalling the Norton antivirus software, click on the user agreement. Then try to scan again and your problem will be solved.
- Other Norton antivirus software issues:
While purchasing your Norton antivirus software either online or from nearby Shop, make sure about the connection PC model and model number. Some Norton antivirus software is not suitable for the old PC OS models. So, make sure about the suitable Norton antivirus software purchase.